Re-Activate A Cancelled Membership Account
If your account is currently cancelled, and you are not able to log into your membership account, you will need to re-activate your membership to access the website or mobile app.
To re-activate your cancelled membership, please follow these instructions...
- Visit the Our Turtle House website here: www.ourturtlehouse.com
- Scroll down and select a membership plan. You can choose any plan, it does not have to be the same plan you had previously.
- On the Sign Up page, use the same Email Address and Password you were using when the account was active.
(Please note, if you use a different email address, you will create a new account instead of re-activating your existing account) - Complete the checkout process and you will be logged into the membership automatically.
Once you have completed these steps, your membership renewal date will become the current date of re-activation.