Cancel Membership From The Website
Please follow these 4 easy steps to cancel your membership account with Our Turtle House.
Use your Computer or Mobile Browser (not the App) to perform these steps.
- Log into your Membership account using this link: www.members.ourturtlehouse.com
- Click on the "MY ACCOUNT" link from the navigation menu, then click on "CANCEL MEMBERSHIP" from the drop down (SEE IMAGE BELOW).
- On the "Cancel Membership" page click on the red “YES, CANCEL MY MEMBERSHIP” button.
- A pop-up prompt will appear. Click "OK" button and your account will be cancelled. You will not be billed any future payments.
IMPORTANT: DO NOT REFRESH THE BROWSER AT ANY TIME DURING THIS PROCESS.
The cancellation process may take several seconds. Give it enough time to complete the process. Again, do not refresh your browser during the process or it may not work and your account may still remain active.